Privacy Policy
This Privacy Policy describes how Dynbone ("we," "us," or "our") collects, uses, and protects personal information when you visit dynbone.world or use our energy coaching services. We operate from Level 1/294 King St, Newtown NSW 2042, Australia.
Information We Collect
We may collect the following types of information:
- Contact details such as name, email address, and phone number when you submit an inquiry form
- Messages and communications you send through our contact form or client portal
- Assessment responses when you use our energy profile self-reflection tool
- Technical data including IP address, browser type, and pages visited through cookies and analytics
How We Use Your Information
We use collected information to:
- Respond to inquiries and provide coaching services you request
- Manage client portal access and session documentation
- Improve website functionality and user experience
- Comply with applicable legal obligations in Australia
Legal Basis for Processing
We process personal data based on your consent (such as when you submit a form with the consent checkbox), contractual necessity (when you enroll in coaching services), and legitimate interests in operating and improving our website and services.
Data Sharing
We do not sell personal information. We may share data with service providers who assist in hosting, email delivery, and analytics, subject to confidentiality agreements. We may disclose information when required by law.
Data Retention
Contact form submissions are retained for up to 24 months unless a coaching relationship is established. Client coaching records are retained for the duration of the engagement plus 12 months, unless a longer period is required by law.
Your Rights
Under the Privacy Act 1988 (Cth) and applicable Australian privacy principles, you may request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at infocenter@dynbone.world or +61 2 9519 6969.
Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, or disclosure.
International Transfers
Some service providers may process data outside Australia. Where this occurs, we take steps to ensure appropriate safeguards are in place.
Changes to This Policy
We may update this Privacy Policy periodically. The date at the top of this page indicates the most recent revision.
Contact
For privacy-related questions, contact us at:
Dynbone
Level 1/294 King St, Newtown NSW 2042, Australia
Email: infocenter@dynbone.world
Phone: +61 2 9519 6969